FAQ

SHIPPING

 Local PickUp McAllen

Your order will usually be ready in 1-2 weeks. (Events, 2 weeks before the party).

For your safety and ours, we usually make deliveries in public spaces.

1- HEB Pecan/Ware

2 Target Nolana/Ware

1-3 business days USPS

The shipping process will take between 1 to 3 business days (with USPS priority mail) plus the order processing time.

Your order will usually be ready in 1-2 weeks. (Events, 2 weeks before the party).

3-5 business days USPS

The shipping process will take between 3 to 5 business days (with USPS ground advantage) plus the order processing time.

Your order will usually be ready in 1-2 weeks. (Events, 2 weeks before the party).

PAYMENTS

CashApp or Zelle

You can order with 50% upfront, and pay the rest upon meet-up or, for shipping, upon receiving a photo of the completed order.

At checkout, enter shipping details, choose this payment method, and follow instructions.

Taxes must be included in all orders, as per usual.


Credit/Debit Card

Paying with debit or credit card is secure because the payment is processed through Stripes, and we don’t have access to your personal data. 

It’s a secure way to complete transactions, ensuring your privacy and protection.


AfterPay

AfterPay is a payment platform that allows customers to make purchases and pay for them in 4 interest-free installments. It offers a fast and secure payment experience. 

Customers need to have an account with AfterPay to complete the payment.

DESIGNS

All our products are customized.

For your convenience and confidence, we send you designs before processing your order, so you can preview and request changes if needed.

We will contact you, please provide us with your correct WhatsApp/SMS and email, please at the checkout.

Once you approve the design, no further changes will be allowed.

Contact us

FOR ANY INQUIRY PLEASE EMAIL

Hello@littlefactoryS.com

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